Six steps. Sixty seconds.
Amy answers every call, qualifies the job, and books appointments automatically so you can stay focused on the work while your calendar keeps filling up.
1. Pick up instantly
1800Link answers on the first ring with your business name, tone, and greeting — 24/7, including holidays and after hours.
2. Understand the job
Natural conversation: it asks the right diagnostic questions for your trade — leak vs burst, AC vs furnace, full reroof vs repair.
3. Qualify & price
Applies your service area, dispatch fees, and pricing rules. Filters spam and tire-kickers before they hit your team.
4. Book the appointment
Reads your live dispatch board, offers real slots, and locks the booking with the customer on the line.
5. Update the Job Center
Every lead, call, customer, and appointment appears instantly in your live Job Center.
6. Notify your team
Dispatchers and technicians receive instant alerts with full context. Emergencies can be transferred to your on-call technician in seconds.
Want to hear it on a real call?
Book a 20-minute Google Meet walkthrough and see how Amy answers calls, qualifies jobs, and books appointments automatically.
Book My Live Demo